Terms of Service

MoveCars.com is operated by Padgett Enterprises LLC, doing business as Move Cars. Our website, app and console are together the “service”. By using it — browsing listings, requesting quotes, booking transport or managing a company’s profile — you agree to these terms. If you do not agree, do not use it.

You must be at least 18 years old to book vehicle transport through Move Cars.

Move Cars is a marketplace. We help you find auto transport companies, compare what they quote, and book with the one you choose. We are not an auto transport carrier: we do not own trucks, and we do not move vehicles ourselves.

The transport itself is a contract between you and the company you select, on that company’s own terms. Move Cars does not endorse any company in the directory and does not own or control any of them, though some pay us a referral fee when you book with them through Move Cars. Listing information comes from the companies themselves, from public records and from business information providers, so your choice should not rest on advertised claims alone.

Quotes are estimates. The price, pickup window and delivery window depend on the route, the vehicle, the season and the transporter’s availability, and the company you select sets the final terms.

Quotes come from the transport companies that quote through Move Cars, each under its own name. Asking for quotes on a company’s profile shows every company that quotes your shipment, not only that one.

When you book, and agree to it on the booking form, we pass your name, email address and phone number to that company so they can arrange the shipment and reach you about it. Cancellations, changes, damage claims and payment disputes are handled under that company’s terms, not ours.

A company may also ask for your separate permission to contact you by automated call, text or prerecorded voicemail, including with offers of their own. That permission is optional, your booking does not depend on it, and it is given to that company on their terms — so you withdraw it with them, not with us.

The details you give us have to be accurate and yours to give: the vehicle must be one you own or are authorized to ship, and the mobile number you enter must be a number you control.

Do not use the service to scrape or republish our listings, to send unsolicited messages to the companies listed, or to interfere with their operation or security.

Companies can manage their own profiles in the Move Cars console. To claim a company, you sign up for a console account and show that you can act for it, for example by entering a code we send to a phone number or email address on its government registration.

Claim only a company you are authorized to act for. Once you have claimed it, you can change its profile, and what you publish must be accurate and yours to publish. We may remove a claim, or undo a change, that is inaccurate, misleading or abusive.

You are responsible for keeping your account secure and for what is done through it.

Program description. This program sends a one-time verification code by text message when you claim a company in the Move Cars console, to confirm that you control a phone number on the company’s registration. It carries verification codes only — no marketing, no promotions and no shipment updates. If you choose, the code comes by voice call instead; a claim can also use a code emailed to an address on the registration.

How you opt in. When you claim a company in the console, you opt in by entering a phone number on its registration and asking us to send a code to it. We send a code only in response to that request, and we do not add numbers from any other source.

Message frequency. One message per verification request, plus one more each time you ask for the code to be resent.

Cost. Message and data rates may apply. Move Cars does not charge for these messages; your mobile carrier’s rates apply as normal.

How to stop. We text you only when a verification code is requested for your number, so if no code is requested, no message is sent. Reply STOP to a code and you get one reply confirming nothing more will be sent for it; a new code is sent only if another is requested for your number.

How to get help. Reply HELP to any message, or use our contact page.

Your mobile carrier. Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier and your device.

Privacy. See the Move Cars Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Company profiles combine what the companies tell us with public records, such as the Federal Motor Carrier Safety Administration’s registry and the Federal Maritime Commission’s license lists, and with business information from Dun & Bradstreet and Google. We show it as we receive it and cannot guarantee that it is current or complete — check a company’s authority and insurance with it directly before you ship.

Information that comes from a government registration is corrected at its source: update the registration with the agency that holds it, and the profile shows the change once the agency publishes it. Business information from Dun & Bradstreet or Google is corrected with them. If you can act for a listed company, claim it in the Move Cars console to edit details such as its description, website and hours.

The Move Cars name, logo, directory and the design of the service are ours. Links to other sites are for convenience; we do not control them and are not responsible for what they contain.

The service is provided “as is”. To the fullest extent the law allows, Move Cars disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and does not warrant that it will be uninterrupted or error-free.

Move Cars is not liable for the acts or omissions of the transport company you select, or for indirect, incidental or consequential damages. Nothing here limits liability that cannot be limited by law.

We update these terms as the service changes. The date at the top shows when they last changed, and the version on this page is the one that applies. Continuing to use the service after a change means you accept it.

If your company is listed, sign up for or sign in to the Move Cars console to claim and manage its profile, and use Help there for anything else. About a booking, contact the company you booked with. Our mailing address and office hours are on the contact page.